FAQS 2

Do I need to pay a booking deposit?
No, we do not ask for deposits, the payment is made in full upon delivery.

Is there a cancellation charge?
No, you can cancel bookings at any time before the day of hire without penalty. This can be for any reason including
a bad weather forecast! We will contact you by telephone on the day before the hire to confirm your booking.

What about last minute bookings?
You are welcome to book at any time. Obviously the earlier you book the greater your choice of castles and
set-up / collection times.

Do your bouncy castles have rain covers?
Yes all come with rain covers / sunshades as standard.

Can I keep the castle overnight?
Yes, for an additional charge. Please call to discuss.

How can I be sure that you won't let me down?
We are a family business. We pride ourselves on our professionalism and understand the importance of customer
service and satisfaction. We can imagine your disappointment if a party was ruined and will go to any lengths
to make certain that your child's bouncy castle arrives as and when promised.